Pandsi FAIL!!

I had a horrible experience with pandsi (postnatal depression support service in ACT)

Although I was never specifically diagnosed with postnatal depression, I have suffered general depression for many years.
This was my first time EVER reaching out and asking for help and support. I didn't ask for therapy or anything that would take up their resources, I didn't think myself bad enough or worthy, all I wanted was to involved in their pram walking group to meet other mums who understood what it was like to have down days.

I called them up and explained my history but as soon as I mentioned that I had a history of self harm (although at that stage I hadn't harmed myself in over a year) I was told that I was a suicide risk and they couldn't deal with me. They then told me to call the ACT mental help crisis line (yes I know, a little dramatic)
I did call the crisis line, even though I wasn't in crisis, and the operator on the other end was lovely. She was appalled that I was turned away from a service that was designed to connect mums in the same situation.

I later found out that another friend of mine, who also self harms, was welcomed with open arms by pandsi. Even though she has been self harming a lot more recently than I had been.

I was appalled by their lack of compassion and was more annoyed when they continued to call me every two weeks to "check up on me" until I told them (politely I must add) that they were bloody useless and were they just calling to see if I was dead yet. (i had found a counseling service though the women's health service....ad they were wonderful!)

Am I the only one who has had this sort of experience??

Love and Smiles
Z
xox